Reference 188915

Head of People and Culture

Erdington, Birmingham

£56,500.00 plus £3500 car allowance per annum

37.5 hours per week

Closing date 26th September 2026

About the role

The purpose of the role is to provide inspirational leadership to the People and Culture (P&C) team, ensuring the delivery of a truly innovative and exceptional service that improves employee experience at every level

What you’ll be doing

• Provide strategic leadership across the Group on all people related issues
• Play an active role in the Senior Management Team, driving behavioural change and aligning SMT plans with the Group’s strategic goals
• Develop and deliver the People & Culture Strategy, monitoring and reporting progress to the appropriate bodies.
• Take overall responsibility for the delivery plans and budgets of allocated areas.
• Regularly review the KPI reporting for P&C to board and committee
• Be an organisational champion for the benefits of EDI, working to integrate into all areas of the Group’s activities
• Champion the development and implementation of people analytics, ensuring that accurate data is available across the group relative to the People and Culture service
• Design, implement and embed a performance management culture. Providing the tools and guidance to enable managers to define colleague and team goals that support Group objectives
• Ensure that appropriate talent pipelines are built and maintained for key roles across the group in line with succession plans
• Ensure effective partnering with hiring managers to define talent needs and recruitment strategies
• Champion a high performance, collaborative culture, providing systems, tools and guidance to support its application

You will have:

Knowledge and Skills

• A relevant qualification (i.e. CIPD level 7, Masters in HR Mgt or People & Organisational Development etc) or equivalent experience
• Strong working knowledge of current employment and related legislation
• Excellent knowledge of People and Culture best practice
• Awareness of developments within People, Culture, OD, L&D and the wider social housing and care sectors
• Ambitious leader with a talent for attracting, developing and retaining highly motivated, high performing people with a passion for outstanding service
• Great motivator of people with the ability to influence effectively
• Creative problem solver, using innovative approaches to overcome challenge
• Emotionally intelligent with the ability to build and maintain relationships across a diverse, geographically dispersed workforce
• Analytical with a flair for data presentation and storytelling to influence and inform decision making
• Adept at coaching and mentoring managers and colleagues to recognise and deliver to their true potential
• Conflict identification and resolution with excellent mediation skills
• First class presentation, speaking and facilitation skills with the ability to engage with large and diverse audiences, explaining complex subjects in an understandable and easy to absorb way
• Excellent verbal and written skills with the ability to adapt your style suitably based on the situation

Why join us?

This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.

Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:

• Trustworthy 
• Collaborative 
• Accountable
• People Focused
• Caring in all we do

The benefits

• 34 days annual leave, plus the option to purchase up to 5 additional days
• A day off for your birthday
• 4 days off when you move home
• Life assurance (3 x salary)
• Employee Assistance programme & wellbeing programme

Who we are?

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.

The Group consists of;

• Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
• Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. 

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible
• communicating and promoting vacancies
• offering an interview to disabled people
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• at least one activity that will make a difference for disabled people

How to apply?

If you think this role is a good fit for you, click apply and upload your CV!

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be consdidered.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).

We reserve the right to close this vacancy early should sufficient applications be received.

At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.